Privacy Policy
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Effective Date: [01-01-2025]
CNS Clinic India (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal details such as name, phone number, email address, age, and medical concern submitted through forms or appointment requests.
- Patient-related information voluntarily provided for consultation, diagnosis, or treatment coordination.
- Basic technical data such as IP address, browser type, and cookies for website functionality and analytics.
2. Purpose of Data Collection
The information collected is used only for:
- Contacting patients regarding appointments, consultations, or medical services.
- Maintaining patient records required for service delivery and follow-up communication.
- Improving website functionality and user experience.
We do not sell, rent, or trade patient personal data to third parties.
3. Data Sharing
Patient information may be shared only when necessary:
- With authorized medical staff or service personnel for treatment or consultation purposes.
- When required by law, regulation, or legal process.
4. Data Storage and Security
We implement reasonable administrative and technical safeguards to protect personal and medical information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and users share information at their own discretion.
5. Cookies and Tracking
Our website may use cookies or similar technologies to ensure proper website functionality and basic analytics. These do not collect sensitive medical details.
6. Data Retention
We retain patient information only for as long as necessary to provide services, maintain medical records, and comply with applicable legal or regulatory requirements.
7. Right to Access or Delete Data
Patients may request:
- Access to their stored personal data
- Correction of inaccurate information
- Deletion of their data where legally permissible
To make such a request, patients can contact our service desk or use the contact details provided on the website. We will process valid requests within a reasonable timeframe in accordance with applicable laws.
8. Third-Party Services
If third-party tools such as analytics or advertising services are used, they may collect limited technical data in accordance with their own privacy policies. These services do not receive patient medical information from us.
9. Children’s Privacy
Our services are intended for patients seeking medical consultation. Information related to minors is collected only with guardian or parent involvement.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
11. Contact Us
For privacy-related concerns, data access, or deletion requests, please contact the service desk using the contact information provided on cnsclinicindia.com
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